While we strive to provide reliable mobility solutions across the nation, due to the size, weight, and battery safety regulations of our power scooters, we currently do not offer standard shipping to the following locations:

• Non-Contiguous US States: Alaska (AK) and Hawaii (HI).

• Offshore US Territories: Puerto Rico (PR), US Virgin Islands (USVI), Guam (GU), American Samoa (AS), and Northern Mariana Islands (MP).

• Military Addresses: All APO, FPO, and DPO addresses.

• PO Boxes: We require a physical street address for all FedEx/Freight deliveries.

Remote Zip Code Restrictions

Additionally, certain remote or high-cost service areas within the contiguous United States are excluded from our free shipping policy. If your shipping address falls within the following zip code prefixes, our system will not be able to process the order automatically:

• Exclusion Segments: 000xx-003xx, 269xx, 419xx, 428xx-429xx, 488xx-489xx, 517xx-519xx, 568xx-569xx, 578xx-579xx, 589xx, 694xx-699xx, 861xx-862xx, 866xx-869xx, 886xx-888xx, and 899xx.

If an order is placed for these above areas, our team will contact you for a full refund.

What if my address is in a restricted zone?

If you reside in one of these areas and wish to purchase a Cyseekin scooter, please contact our support team at support@cyseekinmobility.com.

We may be able to provide a custom freight quote based on your specific location, or we can ship to a freight forwarding hub of your choice within the contiguous U.S. at no extra charge.